Privacy Policy
At Ardent Seas International Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, protect, and share information about you when you use our services or visit our website.
Last Updated: January 2025
1. Information We Collect
Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, mailing address
- Business Information: Company name, job title, industry type, business address
- Service Details: Information about marine vessels, equipment specifications, project requirements
- Financial Information: Billing address, payment method details (processed securely through third-party providers)
- Communication Records: Correspondence, service requests, support interactions
Technical Information
When you visit our website, we automatically collect:
- IP address and browser information
- Device type and operating system
- Pages visited and time spent on our website
- Referring website information
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery
- Provide marine vessel refurbishing and maintenance services
- Supply safety equipment and industrial machinery
- Manage logistics and procurement operations
- Execute construction and oil & gas projects
- Process payments and manage billing
Communication and Support
- Respond to inquiries and provide customer support
- Send service updates, project status reports, and notifications
- Provide quotes and proposals for services
- Send important safety and regulatory updates
Business Operations
- Improve our services and develop new offerings
- Conduct market research and analysis
- Ensure compliance with maritime and safety regulations
- Protect against fraud and maintain security
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:
Service Providers
- Third-party contractors and subcontractors assisting with projects
- Payment processors and financial institutions
- Shipping and logistics partners
- Professional service providers (legal, accounting, insurance)
Legal Requirements
- Compliance with Nigerian laws and regulations
- Response to legal processes, court orders, or government requests
- Maritime safety and environmental protection requirements
- Protection of our rights, property, or safety
Business Transfers
In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction.
4. Data Security
We implement comprehensive security measures to protect your personal information:
- Encryption: Sensitive data is encrypted during transmission and storage
- Access Controls: Limited access to personal information on a need-to-know basis
- Secure Facilities: Physical security measures at our offices and data storage locations
- Regular Audits: Periodic security assessments and vulnerability testing
- Employee Training: Staff training on data protection and privacy practices
- Incident Response: Procedures for handling potential data breaches
5. Your Rights and Choices
You have the following rights regarding your personal information:
Access and Correction
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Update your contact preferences and communication settings
Data Portability and Deletion
- Request a copy of your personal information in a portable format
- Request deletion of your personal information (subject to legal obligations)
- Opt-out of marketing communications (service-related communications may continue)
Cookies and Tracking
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide ongoing services and support
- Comply with legal, regulatory, and maritime safety requirements
- Resolve disputes and enforce our agreements
- Maintain business records for operational purposes
We regularly review and securely dispose of information that is no longer needed.
7. International Data Transfers
As a maritime and logistics company, we may transfer your information internationally for:
- Coordination with international suppliers and partners
- Compliance with international maritime regulations
- Use of cloud-based services and technology platforms
We ensure appropriate safeguards are in place for international transfers, including contractual protections and adherence to relevant data protection standards.
8. Children's Privacy
Our services are designed for businesses and professionals. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have collected such information, we will take steps to delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will:
- Post the updated policy on our website with the revision date
- Notify you of material changes via email or website notice
- Provide reasonable notice before changes take effect
Your continued use of our services after changes become effective constitutes acceptance of the updated policy.
10. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Rivers State Office
Address:
No 26/27 Omerelu Street
GRA Phase 2, Port Harcourt
Rivers State, Nigeria
Phone: +234 706 953 0039
Delta State Office
Address:
Senior Staff Qtrs
DDPA Housing Estate, Asaba
Delta State, Nigeria
Phone: +234 905 790 5711
For privacy-related inquiries or to exercise your rights, please contact our Data Protection Officer at:
11. Governing Law
This Privacy Policy is governed by the laws of the Federal Republic of Nigeria. Any disputes relating to this policy will be subject to the exclusive jurisdiction of the Nigerian courts.
This Privacy Policy is effective as of January 2025 and applies to all information collected by Ardent Seas International Ltd.